If you are off-campus, you may intermittently experience problems accessing databases. Clearing your cookies or using an incognito window (which disables cookies) should allow you to access the databases. If you don't want to clear all your cookies, you can try clearing the cookie for the specific page that the database link appears on, such as the database page, or try clearing the cookie for the specific database. Follow these instructions for Chrome, Firefox, Edge, and Safari.