Formal and informal assessments are an important aspect of growth and development for the culture of advising at Viterbo as well as individual academic and faculty advisors. Multiple tools are used to receive feedback from students about their individual advising experiences:
Every two to three years, Viterbo conducts an assessment of its Academic Advising services. The Academic Advising Perception Inventory, which deploys to all traditional undergraduate students, was created in-house by the Academic Advising Committee and approved by Viterbo's academic advisors. The assessment tool is outcomes-based in that it takes into account the goals and objectives of the advising program along with the responsibilities of the advisor and the advisee.
The Inventory was first used in 1998. The latest Composite Profiles may be viewed here:
The results of the survey are reviewed by the Director of Academic Advising in conjunction with the Vice President for Academics and school/college deans and department chairs. The individual advisor results are shared with the school dean and department chair and then to the respective advisor.
A summary profile for each advisor will also be included in that person's official professional file at Viterbo. It is expected that each full-time faculty member function as an advisor and this is to be considered as part of the review process for promotion and tenure.
Other Viterbo professional personnel also function as advisors. The results of the survey for these advisors are likewise placed in their professional file and are to be included as part of the annual evaluation process with their supervisor.
The National Survey of Student Engagement (NSSE) collects information annually from samples of first-year and senior students about the nature and quality of their undergraduate experience. The survey focuses on what students do—time and energy devoted to studies and other educational activities—and their perceptions about educational practices.
In the survey, students are asked to indicate the quality of their interactions with academic advisors using a scale of 1 (poor) to 7 (excellent). Highlights from the 2020 survey include:
- 69% of first year students and 67% of seniors gave the quality of their interactions with academic advisors a high rating. (Source)
- For first year students, this rating is 9% above ratings for our peer institutions, 13% above other Catholic Colleges and Universities, and 15% above other NSSE respondents. (Source)
- For seniors, this rating is 3% above ratings for our peer institutions, 8% above other Catholic Colleges and Universities, and 14% above other NSSE respondents. (Source)
Viterbo's Office of Assessment and Institutional Research manages the distribution, analysis, and publication of results for this survey, and additional reports can be found on their NSSE website.
The Outstanding Advisor of the Year Award is presented at the Rose Awards to an individual who has demonstrated qualities associated with outstanding academic advising of students as reflected in the Mission Statement, Statement of Core Values, and Advisor Responsibilities. More information about the award, including the annual nomination form link and a list of previous winners, can be found on the Rose Awards website.