Tailored Label Products in Menomonee Falls produces several billion engineered durable labels and die cut components each year for industrial and automotive companies such as Tesla and Kawasaki. Leading the department specializing in small run labels and complex parts at the company is Viterbo University engineering program alumnus Jacob Lee ’22.

As a digital production supervisor, Lee’s duties include scheduling the work, managing employees, and serving as the first line of defense for problems.

“I’m the person people go to,” he said. “An important part of my job is figuring out ways to do things better.”

Lee began with Tailored Labels as an intern. He signed an offer letter for a full-time manufacturing and automation engineer position in October 2021, a full seven months before graduation in May 2022. He was promoted to digital production supervisor in April 2024.

The Viterbo engineering program had two areas of emphasis that serve Lee very well in his career today, teamwork and the customer experience.

“I’m the eyes and ears of the sales team on the production floor,” Lee said. “I help them understand what the customer needs and what questions they’ll ask. I also work with many different team members of different levels, backgrounds, and opinions, and knowing how to work together with each group is important to being successful.”

One of Lee’s favorite projects as a student was building a drone in his systems engineering class.

“That was the first time I got to demonstrate my leadership skills in a project setting,” he said. “It also involved project management tools and taking a large task and breaking it down and making it achievable.”

Lee said he felt well-prepared to start his career and would recommend Viterbo to students interested in a career in engineering.

“Viterbo provides a unique style and outlook on the field,” Lee said. “You learn the required technical knowledge, but the program also teaches the important soft skills such as communication, leadership, and teamwork many of the bigger schools don’t.”