Students' Frequently Asked Questions
Q. When do the residence halls open?
A. The residence halls open the Friday before classes start. New students will move into the residence halls on Aug. 25, 2017, between 7-11:30 a.m. Returning students will move in on Saturday, Aug. 26, or Sunday, Aug. 27. Information about move-in will be sent to your home in the first few weeks of July.
Q. How do I know where I will be living? When will I receive my room and roommate assignment?
A. If you are a new freshman student, you will likely be living in Marian Hall or Bonaventure Hall. Transfer students can be placed in any of the halls including the residence halls. We do our best to assign students to their preference of housing. Housing assignments are based on the date your contract was received and roommate matching. Housing assignments are sent in mid-July. Along with this information, you will receive the name, address, and phone number of your roommate and general check-in and Freshman Orientation information.
Q. Is cable included in the residence hall rooms?
A. Yes. However, for your TV to work it must have a QAM tuner. Please consult the Viterbo University Cable TV Help Guide for more information.
Q. How are roommates assigned?
A. Students are encouraged to use our RoomSync app to help them find a compatible roommate. Information regarding this app will be sent to prospective students during the spring semester prior to their first semester at Viterbo. Students who do not find their own roommate are assigned a roommate based on the survey information provided on the Housing and Dining Service Agreement form. We do not make assignments based on race, color, religion or national origin. Assignments are based on the following priority list: specific roommate preference, smoking preference, theme floor or traditional floor preference, and lifestyle compatibility.
Q. Can I request a friend as my roommate?
A. We make every effort to honor mutual requests for roommates. To help make this possible, both friends must request each other as their roommate on the housing agreement form and send them in the same week as one another. Roommates who find each other after their agreements have been submitted can email the office of residence life to request each other. Again, each roommate must submit an email requesting the other.
Q. Are single or suite rooms available?
A. We currently have a large number of students requesting a small number of single or suite rooms. Therefore, we are unable to accommodate many of the requests for first semester. A few additional spaces may become available second semester depending on housing demands.
Q. Can I change to another room?
A. Once a specific room assignment has been made, room changes are very difficult to make since all available space is already occupied. Residents will be permitted to change rooms only after a "housing freeze," which is in effect for the first three weeks of each semester. On rare occasions, the freeze is lifted prior to the three-week period. Review and complete the Room Change Form if you should wish to make a room change.
Q.What is security like for the residence halls?
A. A variety of safety and security measures are in place on campus. Security personnel are on duty 24 hours a day, 365 days a year, to assist with reporting of crimes, lock-outs, escorting students on campus, and assisting with medical and fire emergencies. Campus Safety can always be reached at 608-796-3911. To ensure student safety, each student is required to use his/her student ID to gain access to his/her residence hall. Also, Resident Assistants (RAs) conduct housing rounds each night starting at 10 p.m.
Q. Are there visitation and quiet hours?
A. In order to provide each resident student with a private and safe tranquil living environment, Viterbo University has adopted guest and visitation policies as well as quiet hours for all residents. Visitation hours for visitors/guests in the residence halls, apartments, and theme houses are Sunday-Thursday from 10 a.m.-midnight and Friday and Saturday from 10 a.m.-2 a.m. Quiet hours for Sunday-Thursday are 10 p.m.-10 a.m. the next day; Friday and Saturday hours are midnight- 10 a.m. the next day. During quiet hours residents must keep stereos, TVs, conversation, and other noise to a minimum volume level as to not disturb other residents. For further information regarding the university's policies, refer to the Student Handbook.
Q. Do I need to purchase insurance for my personal belongings?
A. We recommend that you arrange for property insurance to cover your belongings while at school. Viterbo University's insurance does not cover residents' personal belongings in their residence hall/apartment room or storage. We recommend checking with your homeowner's insurance provider if you have one since many provide extended coverage or offer coverage purchased separately.
Q. What will my mailing address be on campus?
A. The Student Union centrally houses mailboxes for all residents not living in Clare Apartments. Each resident is assigned a combination mailbox upon check in. The Student Union mail center provides both U.S. mail and package mail services. Mail is delivered and sorted each weekday except for holidays and designated break times. To receive your mail, your address is as follows:
702 Franciscan Way, Mailbox Number*
La Crosse, WI 54601
*Your mailbox number will be mailed to you with your roommate assignments.
(Clare Apartments residents' mail should go to 710 8th Street South, La Crosse WI 54601.)
Q. What is my student ID for?
A. The Viterbo University student identification card is a multipurpose card that every student on campus needs. Not only do you need an ID card to identify you as a student at Viterbo, but you will also use this card to access entrances into buildings on campus, to use your meal plan, to do classroom work, to make purchases, and much more.
Q. What furniture comes with my room?
A. Each apartment unit is furnished with a dining room table set, couch, chairs, dressers, desks, and bunk beds (twin, extra-long). The residence hall rooms are each furnished with bunk beds and mattresses (twin, extra-long), desks, desk chairs, dressers, and wardrobes. We encourage you to make your "home away from home" as much yours as possible. Feel free to personalize it with linens, lamps, rug(s), etc.
Q. Can I hang things on my walls? If so, what should I use when hanging my favorite poster or decorating my room?
A. While we encourage personalization of your room or apartment, keep in mind that others will be living in this space after you. In Marian Hall (NOT Bonaventure) we recommend using 3M brand strips and adhesive to hang posters and decorations. Do not use wallpaper, contact paper, paneling, tacks, nails, screws, or two-sided tape. Ceiling cover of any kind is not permitted-including tissue paper, wrapping paper, and/or foil covering. In Bonaventure Hall, due to peeling paint, we recommend small nails or brads to attach posters, etc., to walls. Please limit the number of nail holes in the walls.
Q. Is there storage available?
A. Storage is available to students who are assigned to an apartment on campus. Unfortunately, storage is not available in Marian Hall, Bonaventure Hall, or Clare Apartments. Using storage containers and staying organized will help you with space. When you take trips back to your home, take a load of items that you are not using to free up space.
Q. What about linens and bedding?
A. Students are encouraged to purchase twin extra-long sheets. It is encouraged that you bring linens and bedding that you are comfortable using and express your personality. You may also purchase linens with Residence Hall Linens at www.rhl.org/vit or call 1-800-957-4338.
Q. Can I loft/bunk my bed?
A. Yes. Students can loft/bunk their beds. Some of our beds already have the capability of bunking together. We also have lofted beds in some of the three-person rooms. As a convenience to our students, we offer the option of renting a loft. Information on loft rentals will be mailed with the housing placement information in the beginning of July. As a safety concern, we do not allow students to bring/build their own lofts.
Q. Is smoking allowed in the residence halls?
A. No. Smoking is not allowed in the residence halls or anywhere else on campus. On July 1, 2014, Viterbo University became a smoke-free campus.
Q. Where can I do laundry?
A. Laundry facilities are available in each of the terrace or basement levels of the residence halls and apartments. Students are given a laundry card to use while they live on campus. Students can load money onto that card in the Student Union for use of the laundry machines. The cost for a load of laundry is $1.50 to wash and $1.25 to dry.
Q. Where is the Office of Residence Life located?
A. The Office of Residence Life/Housing Services is located at the south end of Marian Hall adjacent to the Hawk's Nest. We are open 8 a.m.–5 p.m. Monday through Friday. You may also reach us at 608-796-3116. Our fax number is 608-796-3050.