Library Hours

Summer Hours 

Mon.-Thur.: 8 am - 10 pm

Fri.: 8 am - 5 pm

Sat.: 1 pm - 5 pm

Sun.: 5 pm - 10 pm


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Interlibrary Loan




Click to sign into ILLiad.




If you cannot locate an item you need using our library’s resources, interlibrary loan services are available to all Viterbo students, faculty and staff.





How Do You Request Materials? 

You may request an item several different ways:

  • Use the library's online requesting service, ILLiad. Refer to our Getting Started With ILLiad handout for more information.
  • Stop by the library and fill out a request form.
  • Contact us via telephone, fax, or mail and tell us what you'd like to request.
    • Phone: 1-800-VITERBO, ext. 3270 or 608-796-3270, or
    • Fax: 608-796-3275, or
    • Mail: Todd Wehr Memorial Library, 900 Viterbo Dr., La Crosse, WI 54601

Keep records of your requests to avoid duplication. If you have questions about interlibrary loans, we will guide you through the request process just contact us!

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When Can You Expect to Receive Your Materials? 


Time Frame 
Articles Typically, 7 days or fewer. Graduate students, distance students or faculty may request RUSH.
Books 10 - 14 days

Dissertations require more time to obtain than books or articles if they are only owned by the original publisher. If the dissertation is not available from another library, you may purchase it from UMI (

Conference Papers Conference papers can be difficult or impossible to obtain. Since most papers are maintained by the author rather than by the lending organization, ask us to help you locate the author.
Other Hard to Obtain Materials

Videos, music, musical scores, and reference materials are often not lent by many libraries and we must search to find a lending library to fulfill requests for unique items in these categories. We can usually obtain microfilm or microfiche, but it must be viewed in the library due to the item’s expense. Videos have similar restrictions depending on the cost and insurance requirements.

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How Will You Know When They Arrive? 

  • We will contact you by phone or email when an item is in if you are local. If you are a distance or online student we will send your requests to you or phone with questions.
  • If you have any questions about interlibrary loans, please contact the library.
  • Thank you for your cooperation and good luck with your research!

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How Long Can I Keep Materials? 

  • Loan Periods: The loan period for ILL materials is determined by the lending library, not Viterbo.  The loan periods vary, but are typically about four weeks.  The due date is on the label affixed to your interlibrary loan item(s).
  • Renewals: It is common for libraries to grant one renewal, but no more.  Renewals may be made by connecting to ILLiad and choosing View/Renew checked out items.
  • Overdue materials cannot be renewed.  If you still need the item, email us or call 608-796-3269.  We ask that you return overdue items, and we will request another copy if needed.

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What About Borrowing Text Books?  

  • Viterbo Library does not promote the borrowing or lending of textbooks. 
  • The Viterbo Library Interlibrary Loan Department will decline an ILL borrowing request when it is done in lieu of purchasing a textbook for a course. 
  • Purchasing a textbook is an essential part of your educational experience at Viterbo. 
  • The process of borrowing a textbook can take up to several weeks, leaving the requester without a text for an extended period of time.  Books generally must be returned within four weeks, leaving a student without a text for the remainder of the semester. 

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