What is the Student Support Services program? (TRIO)

The Student Support Services program (TRIO) is an academic support program funded by the United States Department of Education. Student Support Services is designed to assist students who are first generation, low-income, or have diagnosed disabilities. The goal of the program is to increase graduation and retention of these students. (You are considered a first generation college student if neither of your parents do not have a bachelor's degree.)

Mission Statement

In accordance with the Viterbo University mission statement, the Student Support Services program provides academic, personal, career, and social opportunities for qualified students to facilitate their success at Viterbo.


  • Identify students who meet eligibility criteria:
    • Family education
    • Income
    • Diagnosed disability
  • Offer academic development (instruction) through classes, workshops, and tutoring
  • Provide opportunities for students to interact with other students
  • Foster supportive relationships between staff and students
  • Promote attendance at cultural activities
  • Provide personal and career counseling

Services provided through the Student Support Services program (TRIO)

  • Additional advising in conjunction with your academic advisor
  • Assistance in building study skills necessary for success in college
  • Assistance in improving writing, reading, and math skills
  • Individual or small group tutoring in specific courses
  • Assistance in improving English listening/speaking skills
  • Career counseling
  • Academic monitoring through the use of mid-term evaluations
  • Assistance in getting involved in campus life
  • Reimbursement for culturally-related activities on and off campus
  • Accommodations for diagnosed disabilities
  • ESL assistance
  • Personal counseling
  • Laptop loan availability


How to Apply for Student Support Services (TRIO)

Complete an application and return it to Jane Eddy, MC 332. You will be contacted once eligibility has been determined.

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For more information, contact:
Jane Eddy
Director, Student Support Services
Academic Resource Center
Murphy Center Room 332
900 Viterbo Drive
La Crosse, WI 54601
608-796-3190 or 796-3194

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During Fall and Spring semesters, to make an appointment with the math specialist, writing specialist, or the academic counselor

  Make an Online Appointment 

Monday–Thursday 7 a.m.–7 p.m.
Friday 7 a.m.–5 p.m.

Phone: 608-796-3190
Room:  Murphy Center, Room 332