Academic Services 

Academic Support Services 

Viterbo University is committed to providing support and services that encourage all students to achieve their potential. Viterbo University offers the following academic services that contribute to retention and graduation of students.
 

Academic Advising
Academic advising is an integral part of each student's academic program. All students are assigned to an academic advisor within their program of study by the Academic Advising Coordinator. The goal of all academic advising is to assist students to take responsibility for developing meaningful educational plans that are reflective of their potential and their career and life goals. Students are strongly urged to meet with their academic advisor periodically throughout the semester and are expected to consult with their advisor in making any major decisions regarding their academic program or career plans. It is the responsibility of the student to collaborate with his/her advisor and be informed about course placements, based on entry test information and the prerequisite requirements established by academic departments, and to make progress toward an academic degree.
 

A further delineation of the responsibilities of the academic advisor and the student advisee may be found in the Student Handbook or through the Viterbo University Academic Advising Web page.
 

Academic Early Alert
The Academic Early Alert program is designed to identify students who are having academic difficulty at any point in their education at Viterbo University. By identifying these students, the Academic Early Alert team can attempt to address their needs by providing the interventions needed, thereby increasing the likelihood of their success. Through Academic Early Alert, faculty and staff contribute directly to retention by assisting with the early detection of students who are doing poorly in class, chronically absent from class, or experiencing other kinds of problems that affect academic performance. 

How does the Academic Early Alert system work?
 

  1. A member of the Viterbo University faculty or staff submits a referral through the online form available in VitNet.
  2. The Early Alert team will review the referral to see what follow-up action is needed.
  3. The referring faculty or staff member is contacted via email to confirm the follow-up action that is taken with the student. (Information that is considered confidential will not be revealed.)

Further information on Academic Early Alert may be found on Viterbo University’s Web page at http://www.viterbo.edu/earlyalert/. 
 

Academic Resource Center
The Academic Resource Center provides tutoring, writing assistance, classes, and workshops for students. Courses for credit are offered in reading, writing, math, and study skills. Workshop topics focus on strategies vital for academic success. Nursing math workshops assist students preparing for the nursing math competency exam. Individual and small group tutoring is provided by staff and peers.
 

Student Support Services, a federally funded TRiO program, is administered through the Academic Resource Center. This program targets 200 first-generation students and offers them additional support through academic counseling, peer mentoring, and social gatherings.
 

Disability Services
Viterbo University fosters an accessible learning environment where students with disabilities can participate in the educational experience. Through partnerships with students, faculty and staff, we promote student independence. Viterbo University complies with the Rehabilitation Act and the Americans with Disabilities Act and Regulations to the extent applicable to Viterbo University. Students eligible for services should contact the Director of Disability Services in the Academic Resource Center. 

Retention
Both the Academic Resource Center and academic advising enhance the learning process at Viterbo University and aid in student retention. Recent studies indicate that approximately 70 percent of the freshmen who enter Viterbo University return one year later, approximately 58 percent return two years later, approximately 54 percent return three years later, and approximately 50 percent graduate from Viterbo University. 

Career Services 

The Office of Career Services provides professional and quality developmental career planning services to students that will prepare them for careers consistent with their interests, values, personality, and skills. Career services will provide Viterbo University students:

  • individualized assessment and career counseling
  • career planning courses and workshops
  • mock interviews and resume reviews
  • career panels and career fairs
  • experiential learning internships
  • professional job connections and opportunities
     
All students are encouraged to stop by and meet with a counselor concerning their career planning. Career planning is a process that students need to start early to contribute to their life-long success. 

Library Services

Todd Wehr Memorial Library is a key partner in fulfilling the mission of Viterbo University by educating students and enhancing the scholarship of the institution. The library engages students in a variety of learning activities and provides responsive, reliable, and user-centered information services. Services and resources include research and reference help, electronic and print materials, interlibrary loan, computer access, and study spaces for individuals and groups.
 

Library services may be accessed in person on the first floor of Murphy Center, by phone at 1-800-848-3726 ext. 3270, by email at reference@viterbo.edu, or through the library’s Web page at http://www.viterbo.edu/library.  For assistance with any resource or service, please contact the library.  

Technology Support

All semester-based students are given a Blackboard, email account, and VitNet account. Blackboard is Viterbo University’s online course management software for most programs. Blackboard also serves as a repository for certain guidelines and forms for communication. Further instruction in its use will be given during orientation. The assigned email address is used throughout the length of the student’s time at Viterbo University and is the official means of communication to students. Students are responsible for reviewing all information transmitted to their Viterbo account, and are advised to check it daily. Students may forward the Viterbo University email to a another email address. VitNet is the online student information system and is used for registration, grades, degree progress, financial aid, and billing. Students will find documents on how to use VitNet on the Viterbo University Web page. A Help Desk is available at (608)-796-3870 or helpdesk@viterbo.edu for assistance with computer, Internet, and Blackboard issues. 



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