Information for Students
Regular Hours of Operation
Window - Monday–Friday 8:00 am–4:00 pm
Office - Monday-Friday 7:30 am-4:00 pm
Summer Hours
(June 1, 2009 to August 10, 2009)
Window - Monday–Friday 8:00 am–3:30 pm
Office - Monday-Friday 7:00 am-3:30 pm
Policies and Forms
2008-2009 Tuition/Fee Schedule (pdf)
2007-2008 Tuition/Fee Schedule (pdf)
Refund Policy
Authorization to Maintain a Credit Balance
Waiver Form for Federal Plus Loans
Payroll Periods/Timecard Due Dates
Parking Policies
Account Receivable Education Loan Promissory Note (pdf) (Incoming Freshmen – STAR Program)
Account Receivable Education Loan Promissory Note (pdf) (Undergraduate / Graduate Non Freshman)
V-Bucks Bonus Bucks for Commuter Students (pdf)
Business Office PowerPoint Presentation - Payment Policy and Billing Process
Fall 2008 Estimated Billing Student Information Letter
Important Dates
Fall 2008
August 18, 2008 - First day to charge books at the bookstore
August 25, 2008 - First day of classes
August 27, 2008 - Last day to confirm enrollment with the Business Office
August 29, 2008 - Last day to charge books at the bookstore
August 29, 2008 - Last day to add classes or change sections
September 2, 2008 - Last day to return books to the bookstore
September 5, 2008 - First day for fall refund checks to be issued
October 31, 2008 - Last day to pay student accounts off in full to avoid interest
December 12, 2008 - Last day to have account paid in full
Spring 2009
January 5, 2009 - First day to charge books at the bookstore
January 12, 2009 - First day of classes
January 14, 2009 - Last day to confirm enrollment with the Business Office
January 16, 2009 - Last day to charge books at the bookstore
January 16, 2009 - Last day to add classes or change sections
January 19, 2009 - Last day to return books to the bookstore
January 23, 2009 - First day for spring refund checks to be issued
February 27, 2009 - Last day to pay student accounts off in full to avoid interest
April 17, 2009 - Last day to apply for financial aid for the academic school year
May 8, 2009 - Last day to have account paid in full
Summer 2009
May 18, 2009 - First day of classes
May 20, 2009 - Last day to confirm enrollment with the Business Office
May 29, 2009 - First day for summer refund checks to be issued
June 30, 2009 - Last day to pay student accounts off in full to avoid interest
August 14, 2009 - Last day to have account paid in full
Billing
Monthly student account statements are mailed to all students the first of each month for those who have outstanding account balances. These statements contain actual charges, payment information, and financial aid which has been applied to students’ accounts. Payment must be made to the Business Office using cash, checks or credit cards. Viterbo accepts Mastercard, Discover and VISA credit cards only. Payment by credit cards are accepted by phone, in person and online. To make a payment via the phone please call the Business Office at 608-796-3850.
Minimum Payment Requirements / Enrollment Confirmation
Viterbo University policy requires that any balance from a previous semester be paid in full prior to the first day of a new semester's classes, or attendance will not be permitted. In addition, all students are required to make a minimum cash payment of $500 each semester, exclusive of financial aid and any deposits. If it can be verified that your financial aid has been disbursed to your student account and covers all semester charges, you will be confirmed without being required to pay the $500 deposit. However, you still need to verify this with the Business Office and inform them that you are taking classes for the semester.
Interest Charges
Interest charges will be assessed at a nominal annual rate of 15% to all delinquent accounts. To avoid the monthly interest charge, student account balances need to be paid in full by the end of the month.
Refunds Checks
Viterbo University will produce refund checks for all students who have a credit balance after all charges have been paid. Refund checks will be available in the Business Office on the second Friday of each semester and every subsequent Thursday throughout the semester. Any refund check not picked up on the day it is available will be mailed to the students' permanent address the next morning. If you desire to maintain a credit balance on your student account, you must see Kevin Ganther, Director of Student Billing/Accounts Receivable, in the Business Office and complete an authorization form during the first week of classes. Refund checks will be produced for all students who have not completed such an authorization.
To leave a credit balance on your student account, please complete the Authorization to Maintain a Credit Balance form and return it to Kevin Ganther in the Business Office.
To receive a refund check associated with a Parent Loan, please have your parent complete a Waiver Form for Federal Plus Loans form and return it to Kevin Ganther in the Business Office.
V-BUCKS
A student may purchase V-Bucks anytime during the semester at the Campus Dining Office. Students are allowed to charge V-Bucks to their student accounts only in the event he/she has received enough financial aid to cover the V-Bucks purchase in addition to tuition, fees and other charges. Charging is only allowed beginning the first day of a semester (fall and spring only) through the Thursday of the second week of the semester. Any student wishing to charge V-Bucks must visit the Viterbo University Business Office.
Student Health Insurance
Viterbo University has information for two health insurance plans. Neither plan is sponsored by the University. If interested, please inquire at the Business Office.
After Hours Drop Off Box
The Business Office has an after hours drop off box located to the right of the Business Office windows. You may drop off payments, timecards, or documents for the Business Office, Financial Aid Office or Registrars Office.
1098-T Form
The 1098-T form is a statement of qualified tuition and related expenses required for enrollment or attendance at Viterbo University. Viterbo must mail a form to each student that is enrolled for the past calandar year. Forms are generated, printed and mailed in January for the preceeding calendar year. Forms are required to be mailed by January 31st. The 1098-T form includes tuition and related expense information, as well as scholarship information. Viterbo University does not supply payment information. Please contact your tax preparer for specific IRS regulation when preparing your tax return.
Contact
Please contact Kevin Ganther in the Viterbo University Business Office if you have questions regarding your student account or to discuss payment arrangements for your confirmation deposit or unpaid account balance.
Kevin Ganther - Director of Student Billing/Accounts Receivable
Viterbo University Business Office
Murphy Center Room 214
900 Viterbo Dr
La Crosse, WI 54601
608-796-3850
kaganther@viterbo.edu