Kristen attended the University of Wisconsin-Stevens Point for a bachelor’s degree in psychology, with a minor in Spanish and the University of Wisconsin-Oshkosh for a master’s in counseling, emphasis in student affairs. She has experience as a hall director at St. Norbert College in Green Bay and as a career advisor at Lawrence University in Appleton, as well as in other roles in registration, housing, career services, and academic departments. She is also a Gallup Certified Strengths Coach and Global Career Development Facilitator and has completed trainings in Anti-Racism, Deaf Cultural Competence, Green Zone, LGBTQIA+ Allyship, and Neurodiversity.

Kristen works closely with students in their first two years at Viterbo, helping them adjust to the college environment, connect to campus resources, make a graduation plan, and select and register for coursework. She also provides support as needed throughout students' time at Viterbo. She is the advising liaison for the Conservatory for the Performing Arts, the School of Human Behavior, Nutrition and Dietetics and Communication Disorders and Sciences.