Oct. 30, 2006

Contact Tom Knothe at 608-796-3376 or teknothe@viterbo.edu

OVERCOMING GENERATIONAL DIFFERENCES SEMINAR TO BE HELD AT VITERBO UNIVERSITY

LA CROSSE, Wis. – Viterbo University’s Dahl School of Business will present a three-part seminar entitled “Overcoming Generational Differences,” on Wednesdays Nov. 15, Nov. 29, and Dec. 13 in the D.B. and Marge Reinhart Center for Ethics, Science, and Technology board room on campus.

Each seminar will be held from 11:30 a.m.–1 p.m. This three-part series is open to the public as part of the Dahl School of Business Advanced Community Education Series. Pre-registration is required five days before the seminar date. Cost is $59 for each seminar or $159 for all three. The price includes a box lunch.

The seminar is designed for front line and department managers and persons serving in customer service and marketing. Pam Cox-Otto, who holds a Ph.D. and is a founding member of Interact Communications, Inc., will facilitate the series. She is also a Masters of Business Administration program instructor at Viterbo.

 Part one of the series is entitled “Generational Struggle in our Workplaces,” which will be followed by “Generational Differences in Customer Service” and “Generational Marketing.” Participants should fill out a registration form and return it with payment to the address shown, or email Tom Knothe at teknothe@viterbo.edu and bring payment the day of the event.