Instructional and Information Technology

Is It Down?

Use this page to monitor Viterbo System's availability and outage notifications.

Vendor Status pages also have details when disruptions occur.

Moodle: http://status.moonami.com

Office 365: http://status.office365.com/

Recruiter: http://status.elluciancloud.com/

 

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System Statuses

Moodle
Down
Thu, 2016-03-31
3:00 pm
Unknown at this time
Moodle is down. A support ticket is in, awaiting a response.
Moodle
Update to Status
Tue, 2016-03-29
8:30 am
8 hours
The data center has scheduled a maintenance window to improve overall infrastructure. The work planned for this time window should not affect service. This post is precaution in case there are any service issues noticed. If you have any issues, please email helpdesk@viterbo.edu.
Various Services Affected
Update to Status
Sat, 2016-03-19
12:00 pm
ALL SERVICES RESTORED
Charter was able to focus efforts on ten fiber bundles designated as "hot-services" needing the most immediate repair, and was able to restore service much faster than originally projected.

As of 11:45am, all services to Viterbo have been restored. On campus internet is functioning, and all online services (VitNet, Moodle, etc) are available for use. I see (60) users already signed in and using Moodle at this time.

Charter doesn't anticipate any further interruption as they continue to repair the fiber cut in Madison.
Various Services Affected
Down
Sat, 2016-03-19
10:00 am
7 hours
A car accident in Madison involving several cars, damaged three power/internet lines, severing a large fiber connection to the area, and causing outages across the state of Wisconsin.

ETA - Charter Business is waiting on the city of Madison to repair the damaged power-lines, which should be completed by 11:30am. Once the power-lines are repaired, Charter can begin to re-splice the severed lines... ETA on re-splicing is a minimal of 3-5 hours (and could be longer). Once repairs have been completed, all services at Viterbo will return to normal without any other action required, hopefully around 5pm today.
Various Services Affected
Down
Sat, 2016-03-19
7:45 am
Unknown
WISCNET is reporting an internet outage affecting their Western NOC (which includes Viterbo University).

WISCNET is investigating the cause, and we are also on campus verifying equipment to eliminate the possibility of any on-site failures.

This is affecting nearly all services (minus Office 365 in the cloud).
Moodle
Down
Sat, 2016-03-19
1:00 am
1 hour
Remote Learner - The Data Center has an Upgrade Maintenance Window early morning Saturday morning, to improve the overall infrastructure.
Colleague UI
Down
Thu, 2016-03-17
5:00 pm
20 minutes
Colleague production will be down for 20 minutes for important patches to be installed.
Various Services Affected
Down
Wed, 2016-03-09
5:00 pm
3 hours
We will be installing Microsoft patches on various systems that support the Colleague SIS system. This will include Vitnet access.
Colleague UI
Down
Thu, 2016-03-03
5:00 pm
20 minutes
Installing Colleague patches in Colleague Production.
Colleague UI
Down
Thu, 2016-02-25
5:00 pm
15 minutes
Colleague production will be down for 15 minutes at 5:00 Feb. 25th for Ellucian updates to be put in place

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