1) Go to the People tab by clicking on the square in the upper left hand corner then clicking people.
2) In order to look up any Viterbo faculty member or student, click on Directory on the left hand side of the screen. This will bring up a list in the middle of the screen of everyone that has a Viterbo email. Use the search bar located above the Directory tab to search for the person you wish to contact.
3) Once you select the person you wish to send an instant message, in the information screen on the right side, scroll down to IM and click on the hyperlinked text. This will bring up the IM screen.
NOTE: Be sure to turn off pop-up blocker. If this is on for this site, the IM window will NOT pop up.