Welcome to Viterbo University! 



Before proceeding to lookup your Viterbo username/e-mail, please make note of the following: 

  1. All students will receive a Viterbo username, but only on-campus program students will receive an e-mail account.
  2. Accounts are composed of the first letter of the first name, up to the first five letters of the last name, and an assigned five digit number (which is generated automatically upon registration). 
  3. Your Username is what you will use to login to any Computer Lab PC and into any of your accounts (i.e. E-mail, Blackboard, Vitnet, or Printing).  “@viterbo.edu” is not included in the username when logging in.
  4. Your email account is used by the university and your instructors to communicate important information to you.  Be sure to check it on a regular basis or else forward it to an account that is checked on a regular basis.
  5. Default Password is composed of the last four digits of SSN, and the month/day of your birthday.   If you do not have a SSN, then use 9999.  
    Once you have logged in, you are encouraged to change your password.
    Instructions for changing your password


Example:  John Richards “could” have an e-mail of jricha00001@viterbo.edu
Username:  jricha00001                       SSN:  123456789           Birthday:  09/20/1983                Password:  67890920 

Example:  Melissa Vang “could” have an e-mail of mvang00312@viterbo.edu 
Username:  mvang00312         SSN:  None (use 9999)               Birthday:  11/01/1987                Password:  99991101 



Turn on your Junk E-mail setting immediately upon logging in to your e-mail for the first time.   

(1) Once logged in, choose “Options” in the upper right corner. 

(2) Scroll down and click on “Junk E-mail”.  

(3) Choose the “Automatically filter junk e-mail” bullet.  

(4) To further help, be sure to check the box under the "Manage Safe Senders List" section that says "Also trust email from my Contacts". 

(5) Be sure to choose “Save” to save the settings.    

See numbered example below: 

Junk Email Diagram 

If you have problems or questions, please contact Help Desk – helpdesk@viterbo.edu or 608-796-3870.