Your username is consisted of your first initial for your first name followed by your first 5 letters of your last name. The 5 numbers following that are randomly generated. If you are unsure of your username, contact the help desk at email@example.com in order to get your username.
Your password is the last 4 numbers of your social security number followed by your birth date in this fashion, MM/DD. For example, if your birthday is March 10th, your password would be XXXX0310.