If you log in unsuccessfully to your Viterbo account too many times your account could be locked.  

If you remember your password and don't want to have to reset it, you can unlock the account to attempt a different password.  To Unlock your Account visit: VUHelp Selfservice

Unlock My Account Directions 

Passwords must be 8-characters and contain at least one number and one special character. Changing this password changes for all accounts (PC Logins; Email; Moodle; Printing services; and VitNet).