In order to be able to change your password using the VUHelp ADSelfService tool you need to Register your Security Answers.

How to Enroll with ADSelfService

The VUHelp ADSelfService Tool allows you to:

  • Change your password (must know your current password)
  • Reset a Forgotten password (must know your Security answers)
  • Unlock your Account (typed incorrect password too many times, account is locked)


Passwords must be 8-characters and contain at least one number and one special character. Changing this password changes for all accounts (PC Logins; Email; Moodle; Printing services; and VitNet).

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