Make sure your TV is plugged in to a working electric outlet. Locate the TV outlet in your room and connectone end of the coaxial cable to it and the other end to the 'CATV' or'VHF IN' on your television. Do not connect to the 'UHF IN'on your television.

Your digitaltelevision must have a QAM tuner (QuadratureAmplitude Modulation) to work with Viterbo's cable TV service. The QAM tunerallows your TV to receive high definition cable programming without a cable settop box.

1.  Some less expensive TVs come with a low quality QAMtuner that may not be able to pick up all the digital channels. 
2.  TVs manufactured prior to 2007 will NOT have a QAM tuner.  
3.  TVs manufactured between the years 2007-2009 may not have a QAM tuner.  
4.  If purchasing a new TV; please verify the specifications with a sales representative to ensure it has a QAM tuner.  

A NTSC (National Television System Committee) tuner is not compatible. This TV will require a digital-to-analog converter box to view television signals. (see information below to purchase a converter).

An ATSC (Advanced Television Systems Committee) tuner can receive digital signals but is not compatible with the school's cable system.

Here is an informalcompatibility reference for newer devices. We cannot guarantee the accuracy ofthis information. You should verify the specifications when you purchase yourTV.

Coby - Model TFTV3229 32' has a compatible QAM tuner
Dynex - Only limited models have a QAM tuner
DX-32L151A11 is NOT compatible
Element - NOT compatible
Insignia - Only limited models have a QAM tuner      
LG - Most models since 2007 have a QAM tuner

Olevia - Model 226-T11 has a compatible QAM tuner
Samsung - All models since 2009 have a QAM tuner     
Sansui - Model HDLCD3212C has a compatible QAM tuner

Seiki – NOT compatible
Sony - Most models since 2007 have a QAM tuner    
Sylvania - Do not appear to have QAM tuners    
Toshiba - Most models since 2007 have a QAM tuner    
Vizio - Model VOJ320F1A has a compatible QAM tuner

Westinghouse - Some models do have a QAM tuner. Try activation code 14159
     DWM32H1G1is NOT compatible
     DWM42F2G1is NOT compatible

How do I program mydigital TV to receive all the University channels?

If you have a digitalTV not connected to a cable receiver; it is important to do a channel scan onyour TV to ensure you are viewing all the available analog and digitalchannels. Exact details on how to auto program or auto tune digital TVs varyfrom manufacturer to manufacturer and from model to model.  Theseinstructions are generalizations that are meant to describe the way most TVsaccomplish this feature.  For best results; refer to the owner’s manualfor the specific TV you are working with. Most TVs will take between 10-20minutes to complete this function.

Using the TVs remotecontrol; follow these general steps:

Step1:  Press the “Power” button to turn on the TV   
Step2:  Press the “Menu” Button  
Step3:  Select “Set-Up”   
Step4:  Select “Antenna” then “Cable”  
Step5:  Select “Auto Program/Auto Tune/Channel scan” then “OK”

How to address commonreception issues?

No picture on one orall channels; no color; buzzing sounds; dark or rolling pictures; stations onwrong channel; vertical bars; snowy pictures; etc. Typically these types ofproblems can be a result of a system wide issue; in room cabling issue or thetelevision and/or connected devices to the television.First; check to see ifa neighbor in another room is experiencing the same problem. If not; ifpossible; try to connect your television to another outlet where anothertelevision is not experiencing a problem. If a neighbor is experiencing thesame problem or the problem is associated with your outlet; please callhelpdesk support as per the procedures for your school.Second; disconnect anyother devices attached to your television; such as digital receivers; DVDplayer; Xboxes; etc. so that the coaxial cable is connected directly from thetelevision to the outlet. If this addresses the problem; then reconnectthe devices to isolate out the device creating the problem. If you have anexternal Blu-Ray player or game consul; make sure the accessory consul and thetelevision are both set to the same channel (3 or 4).Last; adjust thefine-tuning settings on your television. Check your television’s user guide formore information.Darkpicture? Slowly adjust your TV's brightness and/or contrast controlRolling picture? Slowlyadjust your TV's vertical hold.Picture leans toside? Try adjusting the 'horizontal hold' on your TV.Can't tune in desiredchannel? Determine if you are able to tune the channel using the tuningbuttons on the digital receiver or Blu-Ray player. If so; the problem is likelyyour remote control. Make sure the channel is not restricted by theparental control feature or has not been subscribed to for billing purposes.

How do I make myanalog TV work on the school’s digital cable system? 

If you have an olderanalog television and your school cable system is digital; your televisioncannot receive the signal without use of a digital-to-analog converterbox. 

IIT has tested andrecommends a Channel Master CM-7001 – Digital HDTV ATSC/Clear QUAM AntennaTuner

The Channel MasterCM-7001 is on Amazon for $129.99.

Residence Life does have (10) Channel Master boxes for check-out on a 1st come; 1st servebasis!  

Your high definition (HD) channels will be scaled down and will not be in atrue HD format but will be view-able.

There are cheaper settop box converters that are 99% compatible (occasionally has closed caption orEAS freeze).

If you are missing or in need of a Coaxial TV Cable; Residence Life has6FT Cables for check-out.