Bomb Threat, Suspicious Mail or Packages


  1. Take all bomb threats seriously. Call 911.
    1. If you receive a bomb threat by phone, try to keep the caller on the phone. Check for Caller ID information.
    2. Be calm, courteous, listen, and do not interrupt.
    3. Write down caller’s exact words and the time of the call.
    4. Ask when bomb will explode, location of bomb, appearance of bomb, kind of bomb, what will cause it to explode, caller’s name and address.
    5. If you receive a bomb threat in written form, call 911 and be prepared to tell police about location of bomb and when it is to explode. Do not hang up; further instructions may be given.
  2. Call campus safety at 3911 if using a Viterbo phone; 608-796-3911 or 608-780-1582 if using a non-Viterbo phone.
  3. Evacuate the building using areas and exits that are NOT near the device.
    1. Notify others of evacuation using landline phone system, hardwired PA system, or personal messenger. (Do not use cell phones, radio, or fire alarm system due to risk of activating the device.
    2. When evacuating, leave everything as is. Leave room doors unlocked.
  4. If you see suspicious mail or packages:
    1. Move away from suspicious items.
    2. Do not move, open, cover, or interfere with the package.
    3. Do not use a cell phone as it can trigger an explosive device.