Frequently Asked Questions

Where can I use my meal plan?
Your meal plan can be used in any of our dining facilities on campus including The Caf, Crossroads, and Franny’s Cyber Café.

Can I carry over my unused meals to the next week?
Plan to use all of your meals each week as they do not carry over. Let us know if we can help you decide on the right meal plan to fit your schedule and eating habits, ensuring you get the full value for your dollars.

Can I change my meal plan?
Yes. During the first two weeks of each semester you have the opportunity to change your meal plan. Simply visit the residence life office to update your plan.

Can I treat a friend or colleague to a meal on my plan?
It depends. A meal in The Caf is only for your use and you may only use one meal per meal period. If you would like to treat a friend, you can use your V-Hawk Value Bucks to purchase a meal.

What do I do if my V-Hawk Value Bucks run low?
Simply purchase additional V-Hawk Value Bucks at the campus dining office or call 608-796-3830.

What if I lose my Dining ID card?
If you lose your ID you must contact the campus dining office to get a temporary pass.There is a $1 charge per temporary pass. The temporary pass cannot be used for declining balance purchases. You are responsible for all charges made on your account until the loss of your card has been reported.