Counseling Services

Worrisome or Concerning Behavior?

When someone we care about is distressed it is hard to know what to do.  As a community we can help each other find the resources and help to address the concern at hand.


"I am seeing some behavior changes in a student/friend and I am not sure if I should report it, what can I do to help?"
  • Sometimes the littlest gesture can show that you care and want to help.  From a simple question, "Are you okay?" to offering to take them to someone to talk, "I know someone in Counseling Services who could help you.  Would you like to walk over there with me?"  If you feel uncomfortable doing this, find someone who is.  Below you will find a resource on how to identify a distressed student and determine whether professional help is necessary.  If you are afraid for their or someone elses life please contact Campus Safety at x3911 (on-campus) or 608-780-1582 (off-campus).

FileDistressed Student Resource

  • You can also complete the Worrisome/Concerning Behavior Report.  This report is directed to the Director of Counseling Services who will work on providing support and connecting resources on campus to insure the concerned student receives the assistance they need to be successful in life and at Viterbo University.  


"My friend or my student has been overheard making suicidal statements and I am concerned of what they might do.  What can I do to help?"
  • If you have reason to believe that there is a possibility of a friend or student trying to take their life call 911 and Campus Safety at x3911 (on-campus) or 608-780-1582 (off-campus) IMMEDIATELY!  Safety for all students is a priority here at Viterbo University.  All faculty, staff, administration, residence assistance,and peer advisors are encouraged to contact the Director of Counseling Services at ext. 3808, Campus Safety at ext. 3911 (on-campus) or 608-780-1582 (off-campus), Director of Student Life at ext. 3840 and/or the Vice President of Student Affairs ext. 3801 if information about suicidal threats or concerns are brought to your attention.  Viterbo University has a policy and procedure in place for suicide attempts.  

FileProcedure Following a Suicide Attempt

"My son, daughter or I have been recently hospitalized following a suicide attempt or an emotional crisis.  What do I/we do next?"

  • At Viterbo University we work on making every effort to accommodate a student who has been recently hospitalized.  Below you will find the policy for returning to campus following a hospitalization due to suicide attempt and/or emotional distress.  You will also need the FileReturn to Campus Form completed by the hospital where hospitalization occurred.  If there are questions or concerns please feel free to contact the Director of Counseling Services at (608)796-3808 or the Vice President of Student Affairs at (608)796-3801.

FileProcedure following Hospitalization


After Hours Resources:

  • Life threatening emergency: 911
  • Great Rivers 24-hour helpline: 211 (land line or campus phone) or 800-362-8255 (cell or land line). This is a free, confidential help-line for community information, referrals, and crises services 24 hours a day.
  • Gundersen Healthcare System: 608-782-7300 or 800-362-9567
  • Mayo Franciscan Healthcare System: 608-785-0940 or 800-362-5454
  • A social worker is available through the emergency room at both hospitals 24 hours a day. Call the hospital and ask for the social worker on call through the emergency room.
  • Campus Safety: ext. 3911 (on-campus) or 608-780-1582 (off-campus)