Center for Student Success

Information for Parents

Viterbo University is committed to helping your student be successful.  There are many support resources available at the University, but sometimes the problem is getting students to ask for the help they need when asking for support is difficult.  Even if your student understands they need help, finding the right person or place to seek that assistance can seem challenging.

From registration to graduation, The Center for Student Success is one source of academic support for your student.  Maybe your student needs help with their transition to the University, or maybe they are confused about which major to choose.  Maybe your student is struggling with their coursework, and you need a place to send your student for guidance.  The Center for Student Success will provide the academic support needed.

The Center for Student Success works with students through advising, the Starfish Early Alert program, and the Drop-In Help Office to assist students as they complete their degrees.  The Center also works with students experiencing academic difficulty or who are on probation.  A few of the specific services The Center provides students are:

  • First-year and second-year advising
  • Supplemental advising for all students
  • Advising for students in undergraduate adult degree completion programs
  • Early Alert outreach
  • Registration assistance
  • Major/minor selection
  • Academic support for students on probation
  • Transfer student transition
  • Referrals to support services

The Center for Student Success is found on the third floor of Murphy Center in room 337.  It is conveniently located near other important student success departments on campus such as the Academic Resource Center (room 332) and Career Services (room 374).  We offer assistance to students both on campus and virtually with our online chat box feature (see Drop-In Help Office section for chat box), by phone at 608-796-3084, and by email at  The Center is staffed Monday through Thursday from 8:00 a.m.-5:00 p.m. and Friday from 8:00 a.m.-4:00 p.m.

The Center for Student Success is committed to helping all students overcome challenges and make progress toward completing their degree.  We also know that support from home is important to the success of students.  Please let us know if we can be of assistance to you or your student.