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HelpDesk FAQ

How do I change my Viterbo password?


Passwords must be 8-characters and contain at least one number and one special character. Changing this password changes for all accounts (PC Logins, Email, Moodle, Printing services, and VitNet).
Faculty/Staff: New accounts cannot change passwords, until after you begin work (so we can set up your PC).
If On-Campus: Log in to your office computer (Ctrl-Alt-Del) and once logged in press a Ctrl-Alt-Del again. Click the “Change Password” Button.

If Off-Campus: Log in via Outlook Web (www.viterbo.edu/email) using Internet Explorer only, click on the “Options” button. On the page that follows, click on the “Change Password” button. Once you have done this, you should see a page similar to the one shown below.

Change password - OWA screen

After you have filled in the boxes asking for your old and new passwords, you must press the “Save” button, located near the top of the page, to save your new password.



Viterbo Helpdesk Technology FAQ

How do I change my Viterbo password?

(Passwords) Permanent link   All Posts

How do I change my Viterbo password?


Passwords must be 8-characters and contain at least one number and one special character. Changing this password changes for all accounts (PC Logins, Email, Moodle, Printing services, and VitNet).
Faculty/Staff: New accounts cannot change passwords, until after you begin work (so we can set up your PC).
If On-Campus: Log in to your office computer (Ctrl-Alt-Del) and once logged in press a Ctrl-Alt-Del again. Click the “Change Password” Button.

If Off-Campus: Log in via Outlook Web (www.viterbo.edu/email) using Internet Explorer only, click on the “Options” button. On the page that follows, click on the “Change Password” button. Once you have done this, you should see a page similar to the one shown below.

Change password - OWA screen

After you have filled in the boxes asking for your old and new passwords, you must press the “Save” button, located near the top of the page, to save your new password.



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