Academic Resource Center

First Generation Conversation 2015

Student Support Services Program (TRIO)

The Student Support Services program (TRIO) is an academic support program funded by the United States Department of Education. Student Support Services is designed to assist students who are first generation, low income, or have diagnosed disabilities. The goal of the program is to increase graduation and retention. You are considered a first generation student if neither of your parents has a bachelor's degree.

Mission Statement

In accordance with the Viterbo University mission statement, the Student Support Services (TRiO) program provides for qualified students academic, personal, career, and social opportunities to facilitate success at Viterbo University.


  • Identify students who meet one of the following eligibility criteria:
    First Generation College Student, Qualifying Income, Diagnosed Disability
  • Provide services that promote retention and graduation of qualified students
  • Encourage academic development through classes, workshops, tutoring, advising, and faculty collaboration
  • Provide academic and social opportunities for students to interact with other students
  • Foster supportive relationships between students and staff
  • Promote attendance at cultural activities.
  • Provide personal and career counseling
  • Offer financial literacy programs


  • Individualized appointments with advisers and writing, reading, and math specialists
  • TRiO (ARC Professional staff) advisers in conjunction with academic advisers
  • Assistance in building study skills and strategies necessary for success in college
  • Assistance in improving writing, reading, and math skills through professional and peer tutoring
  • Individual and small group peer tutoring in specific courses
  • Academic monitoring through the use of Starfish alerts
  • Assistance in participation in campus life
  • Reimbursement for culturally-related activities on and off campus
  • Accommodations for students with diagnosed disabilities
  • Career and personal counseling
  • Laptop loan
  • Scholarship information
  • Mentoring by successful upperclassmen involved in SSS
  • Assistance with arranging internships and participating in other career events to enhance marketability
  • Special events to promote community building among SSS members.
  • Informational presentations on topics related to personal and academic success
SSS Newsletters

Spring 2015
Fall 2014 - issue 2
Fall 2014

How to Apply

Complete an application and return it to Jane Eddy, MC 332. You will be contacted once eligibility has been determined.

SSS Peer Mentor Program

For more information, contact:
Jane Eddy,  Director, Student Support Services
Academic Resource Center
Murphy Center Room 332
900 Viterbo Drive, La Crosse, WI 54601
608-796-3190 or 796-3194