About Viterbo

About Murphy

Grade Appeals Policy

When a student has a dispute over the final course grade and cannot resolve that dispute with the instructor, the student may appeal the course grade through the Board of Review but only after exhausting the informal appeal process. During the informal appeal, the student must ask, in writing, for redress of a specific grading complaint first to the instructor and then, in order, to the chairperson or assistant dean of the department in which the student is filing a grade appeal, the dean of the relevant college, and finally to the Vice President for Academic Affairs.

  • If the informal appeals do not satisfactorily resolve the grade dispute, the student may file a formal, written appeal to the Board of Review. This written appeal shall include an initial statement of the problem, including both a chronology of events leading up to the informal appeal, and a description of the previous attempts to resolve the dispute with the instructor, chairperson or assistant dean, dean, and Vice President for Academic Affairs. Submit the written appeal to the Registrar’s Office for distribution to the Board of Review.
  • Formal grade appeals must be filed by the end of the fourth week, Friday at 5:00 p.m., of the fall or spring semester following the finalization of grades in the Registrar’s office. Summer grade appeals may be reviewed in the fall semester. Within 10 working days of the receipt of such appeal, but no earlier than the 2nd week of the succeeding semester, the Board of Review will meet to review the appeal. The chair will provide a copy of all documents to all parties within 3 days of the scheduled review. The board may request written materials from all parties involved in the review within 3 days before a meeting convenes.
  • The Board of Review will ask for written statements from the instructor, the chairperson or assistant dean, the dean, and the Vice President for Academic Affairs. Written statements may be requested from other involved parties. The Board of Review chair will submit one copy of all materials to all relevant parties within one day of the review.
  • In such academic appeals, the Board of Review shall limit its decisions to matters concerning a student’s grade and shall not arbitrate policies or procedures which are administrative, academic, institutional, departmental, or exterior (such as accrediting or licensing bodies). In no case may the Board take an action that directly or indirectly abrogates or mitigates any policy or procedure in force at the University or in place by the action of an accrediting or licensing agency sanctioned by the University or its departments.
  • The Board of Review may let stand the decision of the Vice President for Academic Affairs, reverse it, or take another course of action, including but not limited to remanding the issue to any previous party in the appeal process. If, after thorough review of a grade dispute, the Board finds a serious injustice in the awarding of the grade, it may recommend a grade change to the President of the University. The grade change can be affected only by the action of the President on the specific recommendation of the Board of Review.
  • The decision of the Board of Review shall be conveyed in writing within 24 hours of the end of the hearing to the student who filed the appeal, the affected faculty member, the affected department’s chairperson or assistant dean, the Vice President for Academic Affairs, and the President.
  • The decision of the Board of Review may be appealed by the affected party to the President of the University. The appeal must be written and submitted to the President within two weeks of the decision by the Board of Review. After considering the appeal, the President may grant or deny the review and shall notify both parties of the decision within one week of this appeal.