Viterbo Helpdesk Technology FAQ

Re-connecting Outlook after moving to Office 365

(Email) Permanent link

After a mailbox is moved to Office 365 your Outlook client should be restarted. 

Upon restart it should prompt you for yoru username and password.  Enter your email address, email password, and check the "Remember my Credentials" checkbox.  

O365 Outlook Login Prompt

Now your Outlook is connect to your cloud Office 365 email/calendar/contacts/tasks.

You will need to re-create your email signature.

Configuring your mobile device/client to access Viterbo's Office 365 email

(Email) Permanent link

Create an Exchange account and enter the following information when prompted.



Domain: (leave blank)


Password: (enter your University password)

set SSL connection to "ON"

Site Name